RESUME

Head of Operations, Student Maid

​June 2017 - Present

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• Implemented systems and processes to improve efficiency

• Helped implement a strategic business plan for profitable growth

• Managed employees scheduling, time off requests and availability changes. 

• Managing, booking, and charging clients

• Responsible for payroll and account coding

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Technician, Epic IT Solutions

March 2018 - December 2018

• Assist users remotely and in person through the ticketing system to address hardware, software, and network performance concerns.

• Diagnostics and repair of various computers and operating systems and prepping of new workstations for deployment to clients.

• Onsite assessment of client inventory.

• Superb customer service and attention to detail.

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Inventory Clerk, Davis Automotive

November 2016 - April 2017

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• Input all new and used inventory for all four dealerships in the dealership groups.

• Accurately process outgoing wholesale units, and all cars going out through a dealer-dealer trade.

• Keep an up to date record of all cars on all lots.

• Prepare a daily deposit for all cash/credit received in dealerships.

• Accept payments and down payments from customers and process accordingly.

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General Manager, Subway

December 2013 - November 2016

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• Prepare food to customer specifications, operate a POS system, cleaning and stocking of the store, and food prep.

• Managing employees and day to day operations of the store including inventory, food cost, labor cost, cash management, training and performance goals and quality assurance.

• Above and beyond customer service.