RESUME
Skills
Professional
Attributes
Proficient with computing technology including familiarity with different operating systems, networking concepts, and basic programming languages (HTML, CSS, C++, SQL). Efficient and creative worker with a superb attention to detail and above and beyond customer service.
Santa Fe College
Gainesville, FL
2016 - present
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Pursuing B.A.S degree Networking Graduation date May 2021
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A.S Degree Network Administration December 2018
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Deans list every semester
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GPA 3.95
Reliable
Dedicated
Organized
Teamwork Oriented
Positive Attitude
Quick Learner
Certifications
Testout PC Pro
Work Experience
Head of Operations, Student Maid
June 2017 - Present
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Implemented systems and processes to improve efficiency
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Helped implement a strategic business plan for profitable growth
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Managed employees scheduling, time off requests and availability changes.
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Managing, booking, and charging clients
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Responsible for payroll and account coding
Technician, Epic IT Solutions
March 2018 - December 2018
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Assist users remotely and in person through the ticketing system to address hardware, software, and network performance concerns.
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Diagnostics and repair of various computers and operating systems and prepping of new workstations for deployment to clients.
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Onsite assessment of client inventory.
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Superb customer service and attention to detail.
Inventory Clerk, Davis Automotive
November 2016 - April 2017
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Input all new and used inventory for all four dealerships in the dealership groups.
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Accurately process outgoing wholesale units, and all cars going out through a dealer-dealer trade.
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Keep an up to date record of all cars on all lots.
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Prepare a daily deposit for all cash/credit received in dealerships.
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Accept payments and down payments from customers and process accordingly.
General Manager, Subway
December 2013 - November 2016
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Prepare food to customer specifications, operate a POS system, cleaning and stocking of the store, and food prep.
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Managing employees and day to day operations of the store including inventory, food cost, labor cost, cash management, training and performance goals and quality assurance.
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Above and beyond customer service.
Education
